Privacy & Cookie Policy

Last updated: 26 September 2026

Seafield Psychology Limited is committed to protecting your privacy and handling your personal information securely, confidentially and in accordance with UK data protection law.

This policy explains how we collect, use and protect personal information when you visit our website, contact us or enquire about our services. It also explains how this website uses cookies.

Who we are

Seafield Psychology Limited provides psychological assessment, therapy, professional consultation and expert witness services.

Seafield Psychology Limited is registered in England and Wales under company number 14038937. Our registered office is 28 North Road Avenue, Hertford, Hertfordshire, SG14 2BT.

For the purposes of UK data protection legislation, Seafield Psychology Limited is the data controller for personal information collected through this website and in connection with enquiries about our services.

Our practice is based at:

Seafield Psychology
5a Great Northern Works
Hartham Lane
Hertford
Hertfordshire
SG14 1QW

You can contact us using the email address or telephone number provided on this website.

Information we collect

When you visit our website or contact us, we may collect:

  • your name and contact details, including your email address and telephone number;

  • information you provide through our contact or enquiry forms;

  • information contained in emails or other communications you send to us;

  • information about the services you are interested in;

  • information you choose to provide about your circumstances, health, development or psychological needs; and

  • technical information about your use of our website, including information about your browser, device, IP address and interaction with the website.

Information about physical or mental health is classed as special category personal data and receives additional protection under data protection law.

Please avoid providing detailed or unnecessary clinical information through our general website contact form. Where you proceed with an assessment or therapy service, we will explain how more detailed personal and clinical information will be collected and handled.

How we use your information

We may use personal information to:

  • respond to enquiries;

  • discuss which of our services may be appropriate;

  • arrange consultations, assessments or therapy appointments;

  • communicate with prospective and existing clients;

  • provide psychological assessment, therapy, consultation or expert witness services;

  • maintain appropriate professional and clinical records;

  • process payments and manage our business administration;

  • meet professional, safeguarding, insurance and legal obligations;

  • protect the security and integrity of our services; and

  • understand how visitors use our website and improve its functioning.

Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process personal information because it is necessary:

  • to take steps at your request before entering into a contract or to provide services under a contract;

  • for our legitimate interests in responding to enquiries, administering and operating our professional practice and maintaining appropriate records;

  • to comply with a legal obligation; or

  • with your consent, where consent is the appropriate lawful basis.

Where we process special category information, including information about physical or mental health, we also identify an appropriate additional condition under UK data protection law. In the context of psychological assessment and therapy, this will commonly be because the processing is necessary for the provision and management of health care by appropriately regulated professionals who are subject to duties of confidentiality.

Different legal bases may apply in particular circumstances, including safeguarding, legal proceedings and expert witness work.

Children and young people

We provide services to children and young people as well as adults. This means that we may process personal information relating to a child or young person and information provided by their parent or carer.

Where a child or young person proceeds with an assessment or therapy service, more detailed information about consent, confidentiality and information sharing will be provided as part of that service.

Information received from other people

As part of psychological assessment or therapy, we may receive information about a client from other people, such as parents, carers, partners, schools, GPs or other professionals.

This is particularly relevant to neurodevelopmental assessments, where information from different people and settings may form an important part of the assessment.

Where appropriate, we will explain how this information will be collected, used and shared as part of the consent process for the relevant service.

Sharing your information

We do not sell personal information.

We may share or provide access to personal information where this is necessary to operate our practice or provide the service requested. This may include:

  • clinicians and other professionals involved in your assessment or care;

  • professional, administrative or technical service providers who process information on our behalf;

  • payment or insurance providers where relevant to your service;

  • schools, GPs or other professionals where appropriate and with relevant consent or another lawful basis;

  • legal representatives, courts or other parties where we are instructed to undertake expert witness work; and

  • relevant organisations or authorities where disclosure is required or permitted by law, including where necessary in relation to safeguarding or significant risk.

Professionals working with Seafield Psychology are expected to handle information confidentially and in accordance with their professional and legal responsibilities.

Website hosting and Squarespace

Our website is hosted by Squarespace.

Squarespace may process information about visitors to enable it to securely host and operate the website. This can include information about your browser, network and device, your IP address, pages you visited before coming to this website and information about how you interact with the website.

We also use Squarespace Analytics to understand website traffic and activity. Where analytics cookies require consent, they are used only in accordance with the cookie preferences you select.

Contact forms

When you submit a form through this website, we collect the information you enter so that we can respond to your enquiry.

Form submissions are processed through Squarespace and may be stored within our Squarespace account and sent to the email account connected to our website form.

Please do not use the website contact form to provide extensive clinical records, reports or other highly sensitive documents unless we have specifically asked you to do so.

Cookies

Cookies are small files or pieces of information stored on your device when you visit a website.

This website uses both necessary cookies and, where you consent, analytics and performance cookies.

Necessary cookies

Squarespace uses certain necessary cookies to securely operate and provide this website. These cookies are required for functions of the website and do not require consent where they are strictly necessary.

The particular necessary cookies used may vary depending on the Squarespace features in use.

Analytics and performance cookies

With your consent, Squarespace uses analytics and performance cookies to help us understand how visitors interact with our website.

Squarespace currently uses the following analytics and performance cookies:

ss_cid – identifies unique visitors and tracks sessions. Duration: two years.

ss_cpvisit – identifies unique visitors and tracks sessions. Duration: two years.

ss_cvisit – identifies unique visitors and tracks sessions. Duration: 30 minutes.

ss_cvr – identifies unique visitors and tracks sessions. Duration: two years.

ss_cvt – identifies unique visitors and tracks sessions. Duration: 30 minutes.

These cookies help provide information about website traffic and activity through Squarespace Analytics.

Analytics and performance cookies are not required for you to use our website.

Managing your cookie preferences

When you first visit this website, you can use our cookie banner to accept or decline non-essential cookies or manage your preferences.

You can change or withdraw your choices subsequently using the cookie preferences option available on this website.

Necessary cookies cannot be disabled where they are required for the website to function.

Third-party services and links

Our website may contain links to third-party websites or services. Following a link to another website may allow that provider to collect information in accordance with its own privacy and cookie policies.

We are not responsible for the privacy practices of websites operated by other organisations.

International transfers

Some of the service providers we use, including providers of website and technology services, may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards required by UK data protection law are in place.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable professional, regulatory, insurance and legal requirements.

The appropriate retention period depends on the type of information and the reason it is held.

General enquiries that do not lead to the provision of a service will not be retained indefinitely.

Clinical and assessment records may need to be retained for longer periods in accordance with professional, legal and insurance requirements. Further information about the handling of clinical records is provided to clients as part of the relevant service documentation.

Keeping your information secure

We take appropriate organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

We also aim to minimise the amount of sensitive information collected through our general website and use more appropriate methods for collecting detailed clinical information where necessary.

Your data protection rights

Depending on the circumstances, UK data protection law may give you the right to:

  • ask for access to personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to erase your information in certain circumstances;

  • ask us to restrict the way we use your information;

  • object to certain types of processing;

  • ask for information you have provided to be transferred in certain circumstances; and

  • withdraw consent where we rely on consent to process your information.

These rights are not absolute and exemptions may apply, including in relation to clinical records, information concerning other people, legal proceedings and information we are required to retain.

If you would like to exercise your rights or have a question about how your information is handled, please contact Seafield Psychology using the contact details on this website.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Changes to this policy

We may update this Privacy & Cookie Policy when our services, website, technology providers or legal obligations change.

The date at the top of this page shows when this policy was last updated.